Resources
See below for details on our lab’s policies, forms and frequently asked questions. Do not hesitate to contact us if you don’t find the information you seek.
Policies
New clients should fill out and submit a Client Account Form to info@synpestlab.com.
Please call or email the lab with your request for testing. Knowing to when to expect your samples helps us deliver on our turnaround times.
Refer to our Recommended Sample Amounts & Containers Guidance. Containers and sampling kits may be provided for water, soil and environmental wipe analysis. Coolers and ice packs may also be available for produce samples. Contact the lab for more information.
Time is always of the essence when testing for pesticides! It is important to get samples to the lab as soon as possible after sampling. There are specific EPA hold times for water (7 days) and soil (14 days) when testing for pesticides. This is the time frame when the results are most accurate, therefore any extraction should be done in the lab within these number of days following sampling.
When submitting samples, please include a completed a Chain of Custody form. Provide information you’d like to appear on the report, including a sample description, sampling date and requested analyses. Finally, sign and date at the bottom where it says, “relinquished by” and send with the samples.
Samples may be hand delivered to the lab or shipped via UPS, FedEx or USPS. Standard overnight delivery is generally best. Include ice packs whenever possible to keep samples cool during transit. A courier service is available free of charge for clients within our courier’s service area.
Results are typically available within 7 to 10 business days for a normal turnaround. With prior arrangement, samples may be rushed for an upcharge depending on our workload.
Results are currently provided as PDFs by email. Hard copies can be mailed or faxed upon request.
Invoices are issued upon reporting and payable 30 days net via check or credit card. Please see the provided link to make secure credit card payments through our website. First time clients may be required to provide payment up front.